I am an INDIVIDUAL who is currently not working but able to work. I have also earned a minimum amount of wages and registered for work with the Department of Employment and Training.
For all new and continued unemployment insurance claims, Delaware uses ID.me to create a highly secure identity verification process that ensures you, and only you, will be able to access your benefits. You only have to prove your identity with ID.me one time. Each week after that, you will be prompted by the system to log in using your ID.me credentials for a quicker login experience.
Enhanced Claimant Fact-finding Entry for Delaware Unemployment Insurance Claims
Claimants now have access to an enhanced “fact-finding” application when they initiate an initial or weekly claim. This interactive, user-friendly tool will expedite the resolution of your claim by enabling you to enter employment-related details directly rather than wait on hold to speak with an agent or have any spoken comments misunderstood or incorrectly documented. This tool is available for both the claims initiation as well as any necessary follow-up for further information.
If your claim requires additional information after the initial submission, you will receive links to access the fact-finding questionnaire from UIClaims@delaware.gov with the subject line: ACTION REQUIRED: Your Unemployment Claim Requires Additional Information. Please note that the links in this email are unique and you must use them, along with the last four digits of your social security number, to enter the additional requested information to process your claim.
File for your weekly unemployment insurance payment and benefits.
Filing for Weekly Unemployment Insurance Benefits by Telephone.
Direct Deposit of UI Benefits for new and existing claimants.
Receive your weekly unemployment insurance benefits on a stored value card.
For more information about filing an unemployment claim, please refer to the claimant handbook.
For more information about filing an unemployment claim, please refer to the claimant handbook.
After filing a valid claim for unemployment benefits you need to register with our CLAIMANT PORTAL. The portal will allow you to submit information to our offices or print forms that are required for your claim.
Individuals must be able to work and available for work at the time of filing regardless of reason for separation. Individuals must actively seek work and be prepared to accept suitable work as defined by law.
A completed medical certificate may be required to make a determination of eligibility. Medical certificates can be accessed through the claimant portal.
Respond to requests from the Division promptly by emailing dol_dui_wilmington_claims@delaware.gov or calling 302-761-6637.
The Division maintains two locked drop boxes, outside the Dover and Wilmington locations, where claimants can submit signed and dated documentation.
Appeals must be filed within 10 days of the decision mailing date. Appeals can be filed via email dol_dui_appeals_request@delaware.gov or directly through the claimant portal.
Claimants must register for employment opportunities and create a resume with the Division of Employment and Training via Delaware JobLink.
In accordance with 20 CFR Part 603, confidential information regarding an individual’s unemployment insurance claim may be requested and utilized for other governmental purposes, including, but not limited to, verification of eligiblity under other government programs.